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Privacy Policy

Updated on 2024-04-29

Rinnoco LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Rinnoco LTD.

This Privacy Policy applies to our website, https://rinnoco.com/, and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Topics:

  1. Definitions and key terms
  2. What Information do we collect?
  3. How do we use the information we collect?
  4. How do we store your information?
  5. Marketing services
  6. Do we share the information we collect with third parties?
  7. What are your data protection rights?
  8. What are cookies?
  9. How do we use cookies?
  10. What types of cookies do we use?
  11. How to manage cookies?
  12. Personnel
  13. Affiliates
  14. Sale of Business
  15. Governing Law
  16. Children’s privacy
  17. Third party services
  18. Privacy policy of other websites
  19. Changes to our privacy policy
  20. Your consent
  21. How to contact us
  22. How to contact the appropriate authority

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as: 

  • Cookie: Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website(s), we may collect information from you automatically through cookies or similar technology
  • Company: when this policy mentions "Company," "we," "us," or "our," it refers to Rinnoco LTD, with the address of Periklitou 10 A, 3047, Limassol, that is responsible for your information under this Privacy Policy
  • Country: where Rinnoco LTD or the owners/founders of Rinnoco LTD are based, in this case is Cyprus
  • Customer: refers to the company, organization or person that signs up to use the Rinnoco LTD Service to manage the relationships with your consumers or service users.
  • Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Rinnoco LTD and use the services
  • IP address: Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks An IP address can often be used to identify the location from which a device is connecting to the Internet
  • Personnel: refers to those individuals who are employed by Rinnoco LTD or are under contract to perform a service on behalf of one of the parties
  • Personal Data: any information that directly indirectly, or in connection with other information including a personal identification number allows for the identification or identifiability of a natural person
  • Service: refers to the service provided by Rinnoco LTD as described in the relative terms (if available) and on this platform/website
  • Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you
  • Website: Rinnoco LTD's site which can be accessed via this URL: https://rinnoco.com/
  • You: a person or entity that visits the website of Rinnoco LTD and/or is registered with Rinnoco LTD to use the Services

What Information Do We Collect?

We collect the following data from you when you visit our service, register, subscribe to our newsletter, respond to a survey, use, or view our website via your browser’s cookies, or fill out a form:

  • Personal identification information (Name, Username, Email Address)

We also collect information from mobile devices for a better user experience, although these features are completely optional:

  • Location (GPS): Location data helps to create an accurate representation of your interests, and this can be used to bring more targeted and relevant ads to potential customers.

How Do We Use the Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our service (we continually strive to improve our service offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails

If you agree, Rinnoco LTD will share your information with our partner companies so that they may offer you, their services.

When Rinnoco LTD processes your order, it may send your information to, and also use the resulting information from, credit reference agencies to prevent fraudulent payments and purchases.

How Do We Store Your Information?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to us or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards. Neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes, or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.

We keep your information only so long as we need it to provide service to you and fulfill the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or depersonalize it so that we cannot identify you.

We do store all conversation and personal data for up to 6 years unless your account is deleted. In which case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it longer than 60 days.

Marketing Services

By submitting your email address on our service, you agree to receive emails from us. We only send emails to people who have authorized us to contact them, either directly, or through a third party.

Rinnoco LTD would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Rinnoco LTD from contacting you for marketing purposes or giving your information to its partner companies.

If you no longer wish to be contacted for marketing purposes, please contact us, or unsubscribe directly using the instructions at the bottom of each email.

Do We Share the Information We Collect With Third Parties?

We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and our service, database storage and management, e-mail management, storage marketing, credit card processing, customer service and fulfilling services you may purchase through our service. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographics such as connection speed, whether you have visited the service in a shared location, and type of device used to visit the service. They may aggregate information about our advertising and what you see on the service and then provide auditing, research, and reporting for us and our advertisers.

We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we in our sole discretion believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical or legally actionable activity or to otherwise comply with applicable court orders laws rules and regulations.

What Are Your Data Protection Rights?

Rinnoco LTD would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Rinnoco LTD for copies of your personal data. We may charge you a small fee for this service
  • The right to rectification – You have the right to request that Rinnoco LTD correct any information you believe is inaccurate. You also have the right to request from Rinnoco LTD to complete information you believe is incomplete
  • The right to erasure – You have the right to request that Rinnoco LTD erase your personal data, under certain conditions
  • The right to restrict processing – You have the right to request that Rinnoco LTD restrict processing of your personal data, under certain conditions
  • The right to object to processing – You have the right to object to Rinnoco LTD’s processing of your personal data, under certain conditions
  • The right to data portability – You have the right to request that Rinnoco LTD transfer the data that we have collected to another organization, or directly to you, under certain conditions

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email address: info@rinnoco.com.

* To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or Impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed, or deleted as appropriate, as soon as and to the extent reasonably and technically practicable. *

What Are Cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website(s), we may collect information from you automatically through cookies or similar technology.

For further information, visit https://allaboutcookies.org/.

How Do We Use Cookies?

Rinnoco LTD uses cookies in a range of ways to improve your experience on our website, including:

  • Understanding how you use our website

What Types of Cookies Do We Use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Rinnoco LTD uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Rinnoco LTD uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Rinnoco LTD sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to Manage Cookies

You can set your browser not to accept cookies, and the above tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Personnel

If you are one of our workers or applicants, we collect information you voluntarily provide to us. We use the information collected for Human Resources purposes in order to administer benefits to workers and screen applicants. You may contact us in order to (1) update or correct your information, (2) change your preferences with respect to communications and other information you receive from us, or (3) receive a record of the information we have relating to you. Such updates, corrections, changes, and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion.

Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy "Corporate Affiliate" means any person or entity which directly or indirectly controls, is controlled by or is under common control with us, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of us or any of our Corporate Affiliates (as defined herein), or that portion of us or any of our Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy reorganization or similar proceeding provided that the third party agrees to adhere to the terms of this Privacy Policy.

Governing Law

The laws of Cyprus, excluding its conflicts of law rules, shall govern this Agreement and your use of our service. Your use of our service may also be subject to other local, state, national or international laws.

Children's Privacy

We collect information from kids under the age of 13 just to better our services. If you are a parent or guardian and you are aware that your child has provided us with Personal Data without your permission, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

Third Party Services

We may display, include, or make available third-party content (including data, information, applications, and other products services) or provide links to third-party websites or services ("Third-Party Services")

You acknowledge and agree that we shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. We do not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

Privacy Policies of Other Websites

The Rinnoco LTD website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

We are not responsible for the content accuracy or opinions expressed in such websites and such websites are not investigated monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from our website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website including those that have a link on our platform, is subject to that website's own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Changes To Our Privacy Policy

Rinnoco LTD keeps its privacy policy under regular review. We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. Your continued use of our services after the posting of the revised policy constitutes your acceptance of the changes.

Your Consent

By using our service, you consent to this Privacy Policy.

How to Contact Us

If you have any questions about Rinnoco LTD’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at info@rinnoco.com.

How to Contact the Appropriate Authority

Should you wish to report a complaint or if you feel that Rinnoco LTD has not addressed your concern in a satisfactory manner, you may contact the Office of the Commissioner for Personal Data Protection in Cyprus.